Michele

Social IT Software and Consulting is an Italian SME for the deployment and introduction of innovative ICT solutions for the management of social and health care services. The functionalities of our solutions include the management of the clinical and assessment data, as well as the management of the caregiver staff from an administrative point of view. Our mission is to help our clients obtaining the highest levels of efficiency and effectiveness in the care delivery process, proposing ourselves as a valuable partner in the healthcare sector with integrated and cutting-edge IT solutions. Social IT has a young and dynamic Research and Innovation Area, which keeps developing expertise by participating to several projects, both at national and international level (E+, H2020).

Social It has experience in H2020 projects as management support (being WP leaders) and technical partner, developing ICT solutions for people as they age (H2020 UNCAP, H2020 CAPTAIN). Of particular relevance is our current experiences in ongoing Erasmus+ project (INTENSE, WORK@BLE, E-ACTIVE), where we play the role of technical partners (plus coordinator of INTENSE project) to develop ICT tools in support of supporting fragile people (e.g., with intellectual disabilities, youngers affected by autism, elderlies with dementia, elderly with social isolation issues due to Covid-19 pandemic). Social IT, by participating to several EU projects, has acquired competences in software development, pilot coordination, impact assessment, ethics and security, dissemination and general management and project coordination activities.

The Social IT business journey begins in 2011 with the aim of supporting different actors and stakeholders in the Health and Wellbeing sector, from medical and healthcare professionals to social workers, from young users to elderly citizens in need of care and support.
Social IT Software development and Consulting Department develops innovative ICT solutions to be applied within the social and health sector. Our primary focus is to guarantee support through the use of ICT tools to those who address the socio-sanitary and educational services, assisting fragile people (from children to elderly to cognitively impaired adults), recognizing the importance of the users and their needs that are at the center of the whole system. To achieve these goals, we and our partners believe it is essential to study, develop and provide new technologically advanced governance solutions and computerized governance models to citizens’ health and well-being organizations.
Our core competences are:
– SOFTWARE DEVELOPMENT: as software developers, we have the resources and expertise to contribute to the development of software components needed for the project (e.g. digitalization of algorithms and assessments, databases, customization of our proprietary clinical folder, new software modules)
– PILOTS COORDINATION: we have large expertise in managing and coordinating all the activities for the collection of adequate datasets and experimental data as requested by the project objectives. We daily work with both private and public health organizations willing to pilot new ICT assistive solutions
– IMPACT ASSESSMENT: leveraging on our experience in EU projects we conduct accurate analysis for assessing the project impact (e.g., evaluation of end-users’ acceptance, satisfaction and experience, technical performance, cost-effectiveness), through the establishment of an assessment plan
– ETHICS AND SECURITY: we developed knowledge for dealing with ethical and legal factors that play an important role in digital health systems. Moreover, we pay utmost attention to implications in terms of information security and privacy
– DISSEMINATION: we have dedicated internal resources to promote the dissemination and exploitation of the project.